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My Account section not showing

  • Matt King
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5 years 9 months ago #156 by Matt King
My Account section not showing was created by Matt King
Hi
I am having trouble with the My Account section. After registration or login, I just get a blank page. I think I should be seeing as per the attached, but this does not show. Any ideas?
Thanks
Matt
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5 years 9 months ago #157 by Rainy
Replied by Rainy on topic My Account section not showing
Hi,
Can you provide your live site URL?

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5 years 9 months ago #158 by Matt King
Replied by Matt King on topic My Account section not showing
The site URL is www.theassayhouse.com .
The menu item is My Account. Clicking that takes you to the registration/login screen, which is fine. But if you set up a user account and click through you get a blank page. I have some dummy login details if you prefer to use that as a returning visitor: Matticus pw Test. The same blank page happens. Please bear in mind that I have not yet set up any products, shipping or postage methods. Not sure if this is behind the issue. Many thanks.
Matt

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5 years 9 months ago #159 by Rainy
Replied by Rainy on topic My Account section not showing
Hi,
Make sure the the My Account menu item points to the EasyShop component. When I follow this URL www.theassayhouse.com/index.php/my-account and it redirects to www.theassayhouse.com/index.php/componen...yshop/?view=customer that is a wrong URL.

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5 years 9 months ago #160 by Matt King
Replied by Matt King on topic My Account section not showing
Hi
I have corrected the links so that the right URL is used for registration and login. However, I still get a totally blank page in the user area. Please see attached. Any more ideas?
Many thanks
Matt
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5 years 9 months ago #161 by Matt King
Replied by Matt King on topic My Account section not showing
OK. I've run the Joomla Debug mode and the following set of errors are displayed for the user area. Any ideas how to fix this? It looks like its being generated by an easyshop component. Thanks
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